Privacy Policy

At Vanir Marketplace, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us. Because many of our products are made to order or shipped directly from partner warehouses worldwide, some information may be shared with fulfillment partners to process your orders — but we never sell your data.

Information We Collect

We may collect the following types of information when you interact with our store:

• Contact details: name, email, phone number, billing and shipping address.

• Payment details: payment method, transaction information (processed securely through our payment providers).

• Account information: login details, preferences, saved items.

• Order activity: products viewed, added to cart, purchased, returned, or exchanged.

• Device & usage data: IP address, browser type, and how you interact with our site.

• Communications: messages you send to customer support or feedback you provide.

How We Use Your Information

We use your information to:

• Process orders → fulfill purchases, arrange shipping, and handle returns/refunds.

• Improve your experience → remember preferences, recommend products, and personalize your shopping journey.

• Communicate with you → send order updates, respond to inquiries, and provide customer support.

• Marketing (optional) → send promotions or product updates if you’ve opted in.

• Security & fraud prevention → protect accounts, detect suspicious activity, and keep transactions safe.

• Legal compliance → meet regulatory requirements and respond to lawful requests.

Sharing Your Information

We may share your information with:

• Fulfillment partners → warehouses and print providers who ship your orders.

• Service providers → IT, analytics, and customer support tools that help us run smoothly.

• Legal authorities → if required by law or to protect our rights.

We do not sell your personal information.

Your Rights

Depending on where you live, you may have rights such as:

• Accessing the data we hold about you.

• Requesting corrections or deletion.

• Opting out of marketing communications.

• Restricting or objecting to certain processing.

You can exercise these rights by contacting us at thevanir.marketplace@gmail.com.

Data Retention & Security

• We keep your information only as long as needed to provide services, comply with legal obligations, or resolve disputes.

• While no system is 100% secure, we use industry‑standard safeguards to protect your data.

• Please keep your account credentials safe and do not share them with others.

Children’s Privacy

Our store is not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from minors.

International Transfers

Because our fulfillment partners operate globally, your information may be transferred outside your country. We rely on recognized safeguards to protect your data during these transfers.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a new “Last Updated” date.

Relationship with Shopify

Our store is powered by Shopify, which securely hosts our website and processes payments. Shopify may collect and process certain personal information when you interact with our store. To learn more about how Shopify handles your data, please review the Shopify Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out at: 

thevanir.marketplace@gmail.com

13‑L Maylun Apartments | 23 Shu Kuk Street | North Point | Hong Kong SAR